Refund policy

Sarrana Beauty Return Policy

At Sarran Beauty, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a 30-day money-back guarantee from the date of delivery.

How to Return:

  1. Contact our Customer Support team at [Insert Email] with your order number and reason for return.

  2. We will provide instructions and a return authorization if your request is approved.

  3. Return the product in its original packaging. Products that are opened or used may still be eligible—please contact us for guidance.

Refunds:

  • Once we receive your returned item, we will inspect it and process your refund within 5–7 business days.

  • Refunds will be issued to the original payment method.

  • Shipping costs are non-refundable, except in cases of defective or incorrect products.

Exchanges:

  • We currently do not offer direct exchanges. If you’d like a different product, please return your original purchase for a refund and place a new order.

Defective or Damaged Items:

  • If you receive a defective or damaged item, please contact us immediately at [Insert Email] so we can resolve the issue at no additional cost.

Your trust means everything to us. Thank you for choosing Sarran Beauty!

We may update this Privacy Policy to comply with legal requirements or improve clarity. Changes will be posted on this page with an updated “Effective Date.”